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Beyond Repetition: How Automation Frees Your IT Teams to Focus on Strategy

Published by i-ConnectresourcesRead time: 3 min

Automation isn’t just about speed — it’s about giving IT time to think.

Many IT teams spend over 50% of their time on repetitive tasks. From creating shared mailboxes to calendar group updates, this work consumes resources and causes fatigue.

At i-Connectresources, we leverage PowerShell, Python, and ServiceNow workflows to eliminate such inefficiencies. For one client, automating Webex recording enablement, admin group management, and distribution lists led to a 60% drop in L1 support tickets.

Let automation handle the routine — so your team can focus on innovation.

 Need help identifying automation-ready areas?